e-Commerce Solution
Business Digital Transformation
About e-Commerce Solutions
The solution transforms your business online. Online business provides more accessible for public to explore your business. e-Commerce website allow you to run your business at minimal cost.
We allow you to manage your online business by setting your products, provide best services to your customer, tracking your sales and etc. The advantages is always more than you think.
Marketing
Discount and promotion
You can run various types of promotions like discounts, free gifts, purchase with purchase (PWP), reward credit and more. Set promotion with limited time to create a sense of urgency.
Voucher code
Your customers can enjoy the promotion with voucher codes. It can apply to logged-in customers, specific customer groups, or public to provide a sense of exclusivity to your customers.
Reward credit
Motivate your customers to buy more and encourage repeat purchase with reward credit. You can set the minimum purchase requirement for them to earn the credit.
Email marketing
Constantly engage with customers via email marketing helps you to build long term customer relationships. All customer information is real-time synced to your preferred email marketing platform.
Search engine marketing
SEO-friendly that allows you to edit business SEO such as meta title and meta description. You can also sync products to Google Merchant Center to run Google ads.
Marketing blog
Up your marketing strategies game with blog content. We allow you to enrich your blog content with the ability to add video, image, text, table, backlink, and author name.
Social media marketing
We lets your business stay relevant on Facebook, Instagram, WhatsApp, Youtube and more social media platforms. Your contents are shareable by customers across the internet.
Product recommendation
Product recommendation feature helps to increase your customers' average order amount. We will recommend relevant products to them when they are browsing a product.
Referral program
The referral program allows you to promote your products with the power of Word Of Mouth. You can reward different referrals groups with cash, coupon code, or store credit.
Order Processing
Order sync
All sales channels orders will be synced into our backend. You can sort out the orders by channels and manage them in bulk. Customers information is also collected upon orders placed.
New order notification
Speed up your order management efficiency with our real-time notifications. You will get notified on new orders through email, mobile push notifications, and backend popup alert.
Packing slip
Our packing slip helps you to avoid human errors during the order packing process. It includes the product's name, price, quantity, and SKU, Barcode to help you pack the orders correctly.
Order fulfillment
Save your time by using our bulk fulfill tool. Your customers will get notifications once their orders are processed. Airway bills are auto-generated when using our shipping partners.
Order status updates
You can keep your customers updated with their latest order status. From payment confirmation to order shipment, they will get the notifications on every action made to their orders.
Order cancellation
Orders that not paid on time will be automatically cancelled and we will help you to restock the product inventory. You can decide on the order cancellation period, from 3 days up to 365 days.
Abandoned cart recovery
We help you to bring back customers that never complete their purchase. Their information will be collected and you can choose to turn on auto-reminder to follow up with the potential customers.
Refund payment
You can record refunded orders and restock the products. You can even choose to refund by store credit. Our payment partners, iPay88 and RazerPay, allow instant refund via EasyStore.
Product Management
Product collections
Group relevant products together so your customers can easily browse and find the product they want. The product collection's SEO is editable to improve your product Google ranking.
Product bulk editor
A one-page editor that allows you to amend your selected products at once. You can select the details you want to edit such as price, inventory, SKU, etc., to be more efficient in updating your products.
Product options and variants
We allows you to create multiple product variants. You can upload image and set different prices for each of them. Customers can choose their preferences from the product options displayed.
Product scheduling
Use our product scheduling to align with your marketing activity timeline. Your unready products can be saved as draft and discontinued products can be unpublished to avoid overselling.
Product description template
We help you to skip copy-paste actions in updating the description. Use our description template to apply the same content on all product pages or selected product collections pages.
Low stock alert
This feature helps you to make sure you're always aware of the product inventory count. You will receive low stock notification when your product inventory hits below a minimum quantity.
Customer relationship
Customer information
Collecting customers information helps to understand their shopping habits. You can access to their details such as emails and contact numbers from all sales channels to build your customer relationship.
Customer groups
Customer grouping can create exclusivity for your business. You can categorize your customers with similar shopping behavior into different groups and run separate targeted promotions.
Quick Message Broadcast
Instantly reach where your customers are active. You can send personalized message via SMS, email, and Messenger to the targeted customers at once. Only available in business plan.
One click checkout
A seamless checkout that helps repeat customers to speed up purchase process. Once a customer purchases from you for the first time, the information is saved securely for future purchases.
Chat box
We supports various chat box services for your customers to reach you. With built-in automation, you can provide auto-reply or live chat support to your customers' inquiries.
Customer credit
Reward credit helps you to generate repeat sales and makes your customers stay longer with your business. Your customers can earn credits with every purchase they make with you.